Terms of service

1. General Overview & Company Information These Terms of Service govern your use of chlorryhurry.store and the purchase of any goods from Chlorry Hurry London. By browsing our website or placing an order, you agree to be bound by these terms, our Privacy Policy, and our Return and Refund Policy.

In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006, our statutory company details are as follows:

  • Trading Name: Chlorry Hurry London

  • Website Domain: chlorryhurry.store

  • Customer Support Email: support@chlorryhurry.store

2. Formation of Contract & Orders

  • Order Placement: When you place an order on chlorryhurry.store, you are making an offer to purchase the selected items.

  • Order Acknowledgement: You will receive an automated email acknowledging receipt of your order. This acknowledgement does not constitute formal acceptance of your order.

  • Contract Formation: A legally binding contract is formed only when we dispatch your goods and send you a formal Order Dispatch Confirmation email.

  • Order Rejection: We reserve the right to decline or cancel an order prior to dispatch due to product unavailability, inaccuracies in pricing or product descriptions, or issues identified with payment authorisation. In such cases, any funds collected will be refunded immediately.

3. Pricing and Payment

  • All prices are displayed in Pounds Sterling (£ / GBP) and include UK Value Added Tax (VAT) where applicable.

  • Delivery charges are calculated and displayed clearly at the checkout prior to order confirmation.

  • We take reasonable care to ensure all product pricing on our website is accurate. If a pricing error occurs, we will notify you and provide the option to reconfirm your order at the correct price or cancel it for a full refund.

4. Products and Presentation

  • We endeavour to display the colours, textures, and details of our garments as accurately as possible. However, slight variations may occur depending on screen displays and photographic lighting.

  • All purchases are subject to availability. If an item becomes unavailable following order placement, our support team will contact you to offer a replacement or an immediate full refund.

5. Consumer Rights & Statutory Protections

  • Nothing in these Terms of Service excludes or limits your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable UK consumer protection legislation.

  • You are entitled to a 14-day statutory right to cancel, alongside standard remedies for goods that are faulty, misdescribed, or not of satisfactory quality, as detailed in our Return and Refund Policy.

6. Limitation of Liability

  • We do not exclude or limit our liability to you where it would be unlawful to do so under English law (including liability for death or personal injury caused by our negligence, or for fraud and fraudulent misrepresentation).

  • We supply goods exclusively for domestic and private use. We accept no liability for any loss of profit, business interruption, or loss of business opportunity resulting from the use of our products or website.

7. Governing Law and Jurisdiction These Terms of Service, their subject matter, and their formation are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.